Continuous Improvement Approach of Software Process Based on Product Quality Inspection

We propose a methodology for the measurement and improvement of software quality according to the standardized processes and products based on a reference framework. In order to identify a root cause of poor quality, a real development project has been investigated from the standpoint of the software process. Through the detailed analysis with our proposed framework of traceability inspection, eight primary causes in three subject areas have been identified as patterns that result in poor quality. Furthermore, in order to mitigate the damaging effects on the poor quality, we suggest ways of reducing misunderstandings of the project’s standards and references according to the identified patterns.